from a previous post over at philly pharm bio
What we do is different from manufacturing a product. We deliver a service, and we like to think that “Service” is higher up the “Value Added” chain than a “Product” and maybe it is.
I was in the check-out line at the local food store the other day... they sell digital cameras in line at the food store!!! This was a cool new technology just short time ago...now it's a commodity on display along with the skittles
It made me glad that I'm not designing electronics and fighting the back side of the technology curve...or trying to invent the next item on the "bleeding edge"...
There's been a lot of talk about the out-sourcing of the service industry...and yeah, there is a lot of pressure on the commodity services...
I still see the need for high-end service...the Client's need it...if you're good at it...you'll get paid
unless, of course, I see "How to Be an Architect" book/ software on sale at the Thriftway...
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